NurroPro PRO is a one-time purchase, not a subscription — please read this before buying.
You're eligible for a refund if:
- The plugin doesn't work on a supported Premiere Pro version (CC 2022+) after our team has tried to help you fix it
- You were charged more than once for the same purchase (duplicate transaction)
- You bought PRO by mistake and haven't activated the license on any device yet — contact us within 3 days of purchase
We can't offer a refund if:
- You've already activated the PRO license on a device
- More than 3 days have passed since your purchase
- You simply changed your mind, or expected features NurroPro doesn't offer
How to request one
Reach out from your Member Area → Support with your order confirmation or license code. We'll respond within 1–2 business days.